Compliance
Compliance Promotion System and Code of Conduct
The Yamaha Group has positioned compliance among its most important management themes. We practice compliance management with a focus on ensuring strong legal compliance, adherence to social norms, and a high level of corporate ethics. The Compliance Code of Conduct puts forth a code for guiding the actions of all members of the Yamaha Group. Ongoing revisions have been implemented in reflection of changes in environmental and social conditions, and the code has been translated into multiple languages. Moreover, the code is used in internal training programs and other activities for improving compliance awareness among employees.
Education and Awareness-Raising Regarding Compliance Code of Conduct
PDF documents that contain detailed explanations on the Compliance Code of Conduct are made available on the Company intranet in Japan in order to promote education and raise awareness regarding the code. All executives and Group employees (including full-time employees, contract employees, employees rehired after mandatory retirement, dispatch employees, and part-time employees) are able to review the contents of these documents at any time. These documents are also used as tools for compliance training and for workplace training and education activities. Overseas Group companies utilize documents prepared in the respective language based on the documents available in Japanese.
Compliance Management Frameworks and Promotion System
The Working Group for Compliance, an organization that is chaired by an executive officer and comprised of members including audit officers and external lawyers, and positioned within the Risk Management Committee, which is an advisory body to the President and Representative Executive Officer, is a central organization in the promotion of compliance. This working group discusses and decides on Groupwide compliance-related policies and measures. In addition, the working group is responsible for monitoring the activities of divisions and Group companies to ensure legal compliance and ethical operations and reporting to the Board of Directors thereon.
Other measures for ensuring good compliance include internal education and training programs, and employee questionnaires. Meanwhile, we are enhancing the effectiveness of our reporting venues through the development of compliance helplines that are made available to all Group employees.
Compliance Promotion System
![[Image] Compliance Promotion System](/en/sustainability/governance/compliance/images/pict_01.jpg)
Working Group for Compliance Activities
Major Activities
Four meetings in fiscal 2026
Details
- Confirmation of Groupwide compliance promotion status
- Seminars on prevention of harassment (for all Yamaha Corporation employees and domestic Group company employees)
- Implementation of compliance training for executives
- Improvement of effectiveness of responses to reports
Monitoring
Compliance within the Yamaha Group is promoted through the Working Group for Compliance. This working group discusses Groupwide compliance policies and measures, and monitors the operations of divisions and Group companies from the perspective of compliance.
The status of the compliance promotion system and compliance training implemented across all Yamaha Corporation divisions and 47 domestic and overseas Group companies is confirmed on an annual basis. Overseas Group companies report the number of consultations with compliance helplines and an overview of their contents on a quarterly basis.
Furthermore, the compliance awareness surveys conducted once every three years are administered by the Working Group for Compliance at domestic Group companies. These surveys are designed to periodically and quantitatively gauge the compliance awareness of employees and executives of Yamaha Corporation and domestic Group companies, while also tracking conditions within organizations so that potential risks or threats can be identified and measures can be implemented to address any issues. These surveys also play a role in future compliance activities.
Overview of Compliance System and Progress Monitoring Activities*1
| Scope | Yamaha Corporation divisions and 47 domestic and overseas Group companies |
|---|---|
| Purpose | Confirmation of status of compliance promotion systems and helplines (report numbers, etc.) |
| Frequency | Confirmation of promotion system once per year, confirmation of number of compliance helpline reports at overseas Group companies once every three months |
- 1 Figures are for the survey conducted in April 2024.
Overview of Compliance Awareness Surveys*2
| Scope | Approximately 8,500 executives and employees (including full-time, contract, employees rehired after mandatory retirement, dispatch, and part-time employees) of Yamaha Corporation and domestic Group companies Note: Figure does not include mandate agreements and suppliers. |
|---|---|
| Purpose | Regular quantitative tracking of employee compliance awareness and organization conditions for use in future initiatives and in identifying and addressing potential risks |
| Frequency | Once every three years |
- 2 Figures are for the survey conducted in Japan in November 2024 and the questionnaire conducted overseas in January 2023.
Training and Education
The Yamaha Group provides employees compliance training and education through the intranet and through various training programs. In addition to training for new recruits and mid-career hires upon entering the Company and rank-based training, training programs include online programs or small group sessions for the employees of domestic Group companies on subjects such as compliance topics and means of improving communication with supervisors to foster a more open corporate culture.
The intranet has been developed to enable Yamaha Group employees to access information on the Compliance Code of Conduct and other compliance-related topics at any time. Employees of Yamaha Corporation and domestic Group companies are also provided with accessible, easy-to-understand compliance content that helps them digest compliance concepts in a short amount of time. Such content includes Compliance News, which illustrates common compliance issues through comic strips; Helpline Information explaining how to use compliance helplines; and Compliance Mini-Tests that can be used for self-learning. In Japan, Yamaha’s compliance mascot—Rapunko the Third—was used to more quickly direct users to compliance or helpline information. The Group also provides compliance-related microlearning content that covers 12 topics in seven languages for overseas Group company employees to ensure that education can be aligned with their business models.
Major Initiatives in Fiscal 2026
- Expanded the scope of on-demand harassment prevention seminars to be available to employees of Yamaha domestic Group companies
- Implementation of Senior Specialist Institute (SSI) training (compliance training for senior management (including general managers) candidates at Yamaha Corporation headquarters and overseas production sites)
- Implementation of training for executives centered on “actively engaging in compliance”
- Implementation of seminars related to whistleblowing systems, the Act on Ensuring Proper Transactions Involving Specified Entrusted Business Operators (the “Proper Transactions Act,” formerly the Subcontractors Act), embezzlement, and other topics, during Yamaha Corporate Services Compliance Month
![[Image] Rapunko the Third (compliance mascot)](/en/sustainability/governance/compliance/images/pict_compliance.png)
Rapunko the Third (compliance mascot)
Fiscal 2026 Compliance Training Programs
| Number of sessions | Number of participants | |
|---|---|---|
| Rank-based training | 8 | 370 |
| Onboarding training for mid-career hires | 11 | 55 |
| Other training programs | 4 | 17 |
| Total | 23 | 442 |
Compliance Helplines
The Yamaha Group has established compliance helplines for addressing compliance-related consultations and reports. These helplines are available to Yamaha Corporation and Group company executives, and employees (including full-time employees, contract employees, employees rehired after mandatory retirement, dispatch employees, and part-time employees) and can be used to receive support via the internet, telephone, or email. Objective investigations are conducted by the Working Group for Compliance to confirm the validity of any reports or consultations indicating potential compliance violations, and reports are compiled for use in determining the necessity of response or disciplinary measures at each company.
In Japan, three helplines are available: the Yamaha Compliance Hotline (an external consultation venue for employees) operated by a subcontractor, the Compliance Helpline (an internal consultation venue), and a venue for consultation with an external law firm. Cards detailing the contact information for these helplines are distributed to employees, and posters, digital signage, and stickers are used to raise awareness regarding helplines. We also promote awareness and use of these venues during training sessions.
Additionally, the helplines are operated in a fair and appropriate manner based on policies and rules pertaining to the handling of whistleblowers that were reinforced in response to the revision to the Whistleblower Protection Act instituted in June 2022. Preparations are also being made to comply with the upcoming amendments to the whistleblowing system for freelancers, which are scheduled to take effect in 2026. These policies and rules prescribe clear provisions for responding to consultations and reports received through helplines that include confirming the validity of the claims, determining whether legal violations took place, and taking any necessary corrective measures. In addition, annual training sessions are held for employees involved in investigating reports to ensure their compliance with the relevant laws and regulations.
Overseas, internal helplines have been set up at 34 Group companies, as well as a shared global helpline (internal) that is directly operated by Yamaha Corporation, which offers support in multiple languages, as well as helplines (external) operated by outside subcontractors that have been established at almost all overseas Group companies. As a result, employees at these companies now have multiple options for submitting reports. Moreover, specific Groupwide policies and rules pertaining to the handling of whistleblowers have been formulated to encourage the use of helplines. In addition, manuals are being prepared with the aim of expediting responses to reports and improving the quality of helpline operations, and local training sessions are held following briefing sessions for compliance representatives at Group companies.
Harassment and other work-related matters represented the majority of consultations and reports received as of March 31, 2026.
![[Image] Compliance helpline system (Left: Japan; Right: Overseas)](/en/sustainability/governance/compliance/images/pict_04.png)
Compliance helpline system (Left: Japan; Right: Overseas)
![[Image] Compliance helpline system (Left: Japan; Right: Overseas)](/en/sustainability/governance/compliance/images/pict_05.png)
Number of Reports Received Through Compliance Helplines
| Japan*3 | Overseas*4 | Total | |
|---|---|---|---|
| FY2022 | 87 | 32 | 119 |
| FY2023 | 114 | 49 | 163 |
| FY2024 | 109 | 38 | 147 |
| FY2025 | 98 | 40 | 138 |
| FY2026 | 109 | 32 | 141 |
- 3 Total number of reports received through domestic and global helplines established by Yamaha Corporation
- 4 Total number of reports received through internal and external helplines established by overseas Group companies
Breakdown of Reports in Fiscal 2026
![[Graph] Breakdown of Reports in Fiscal 2026](/en/sustainability/governance/compliance/images/graph_01.png)
Status of Compliance Violations
In fiscal 2026, no reports were received on incidents that constituted serious compliance violations with the potential to result in the Company being subject to massive fines or non-monetary sanctions for violating social or economic laws.
If a violation is detected, the Working Group for Compliance will give corrective actions. If circumstances are identified that, while not constituting a violation, could lead to one, measures to prevent reoccurrence may be given. Follow-up monitoring is also conducted to verify whether these measures have been implemented.
Consultation Venue for External Stakeholders
External stakeholders are able to submit opinions and reports through the consultation venues available on Company websites. In addition, Yamaha is accepting claims of human rights violations filed through the Engagement and Remedy Platform of the Japan Center for Engagement and Remedy on Business and Human Rights (JaCER).