Compliance

• Compliance Promotion System and Code of Conduct
• Compliance Management Frameworks and Promotion System
• Monitoring
• Training and Education
• Compliance Helplines

Compliance Promotion System and Code of Conduct

The Yamaha Group has positioned compliance among its most important management themes. We practice compliance management with a focus on ensuring strong legal compliance, adherence to social norms, and a high level of corporate ethics. The Compliance Code of Conduct puts forth a code for guiding the actions of all members of the Yamaha Group. Since the establishment of the code in 2003, ongoing revisions have been implemented in reflection of changes in environmental and social conditions, and the code has been translated into multiple languages. Moreover, the code is used in internal training programs and other activities for improving compliance awareness among employees.

Education and Awareness-Raising Regarding Compliance Code of Conduct

PDF documents that contain detailed explanations on the Compliance Code of Conduct are made available on the Company intranet in Japan in order to promote education and raise awareness regarding the code. All full-time and dispatch Group employees (including part-time employees with employment contracts) are able to review the contents of these documents at any time. These documents are also used as tools for compliance training and for workplace training and education activities. Overseas Group companies utilize documents prepared in the respective language based on the documents available in Japanese.

Compliance Management Frameworks and Promotion System

The Working Group for Compliance, an organization that is chaired by an executive officer and positioned within the Risk Management Committee, which is an advisory body to the president, is a central organization in the promotion of compliance. This working group discusses and decides on Groupwide compliance-related policies and measures. In addition, the working group is responsible for monitoring the activities of divisions and Group companies to ensure legal compliance and ethical operations and reporting to the Board of Directors thereon.

Other measures for ensuring good compliance include internal education and training programs, and employee questionnaires. Meanwhile, we are enhancing the effectiveness of our reporting venues through the development of compliance helplines that are made available to all full-time, dispatch, and other Group employees.

Compliance Promotion System

Working Group for Compliance Activities

Major Activities

Four meetings in fiscal 2025

Details

• Confirmation of Groupwide compliance promotion status
• Provision of compliance education content (overseas)
• Seminars on prevention of harassment (for all Yamaha Corporation employees and managers of domestic Group companies)
• Improvement of effectiveness of responses to reports

Monitoring

Compliance is promoted through the Working Group for Compliance, which is comprised of members including executive officers, audit officers, and external lawyers. This working group discusses Groupwide compliance policies and measures, and monitors the operations of divisions and Group companies from the perspective of compliance.

In fiscal 2025, the compliance awareness surveys conducted once every three years were administered at domestic Group companies. These surveys are designed to gauge the compliance awareness of employees and officers of Yamaha Corporation and domestic Group companies, track conditions within organizations, and identify potential risks or other threats so that measures can be implemented to address any issues. Moreover, the surveys function as a tool for gathering input from employees who have identified compliance issues but may not know with whom to consult.

The compliance helpline awareness survey conducted in fiscal 2024 revealed that 93% of all domestic Group employees were aware of the compliance helplines. Despite this high level of recognition, there was still a certain percentage of employees who either did not know of the existence of the helplines or who did know of the helplines but were unaware of how to access them. Accordingly, we recognize a need to conduct ongoing measures to improve awareness regarding the helplines.

Training and Education

The Yamaha Group provides employees compliance training and education through the intranet and through various training programs. Training programs include online programs or small group sessions for the employees of domestic Group companies on subjects such as compliance topics and means of improving communication with supervisors to foster a more open corporate culture. In addition, employees at Yamaha Corporation and Group companies are able to access information on the Compliance Code of Conduct and other compliance-related topics via the intranet. Employees of domestic Group companies are also provided with accessible, easy-to-understand compliance content that helps them digest compliance concepts in a short amount of time. Such content includes Compliance News, which illustrates common compliance issues through comic strips; Helpline Information explaining how to use compliance helplines; and Compliance Mini-Tests that can be used for self-learning. In Japan, Yamaha’s compliance mascot—Rapunko the Third—was used to more quickly direct users to compliance or helpline information.

Major Initiatives in Fiscal 2025

• Harassment prevention seminars were made available on an on-demand basis for all managers of domestic Group companies and now for employees of Yamaha Corporation. These seminars were a revised version of the prior seminars on preventing abuse of power offered for managers up until fiscal 2024. The decision to revise the seminars was based on a recognition of the importance of providing accurate insight regarding sexual harassment and fostering a shared understanding of harassment among employees and managers. Going forward, the scope of availability for these seminars will be expanded to include all domestic Group employees.
• At overseas Group companies, we distributed compliance-related microlearning content for use in compliance training for locally hired employees over the period from February 2024 to January 2025. Such content is separated into 12 sections, one distributed each month, that go beyond the “don’ts” that were detailed in prior trainings to also highlight the compliance-related “dos” we expect of Yamaha Group employees. This compliance-related microlearning content is available in seven languages (English, simplified Chinese, Spanish, Hindi, Indonesian, Portuguese, and Japanese).

Rapunko the Third (compliance mascot)

Compliance Helplines

The Yamaha Group has established compliance helplines for addressing compliance-related consultations and reports. These helplines are available to full-time employees, dispatch employees, and all other Group employees and can be used to receive support via the internet, telephone, fax, email, or standard mail. Objective investigations are conducted to confirm the validity of any reports or consultations indicating potential compliance violations, and reports are compiled for use in determining the necessity of response or disciplinary measures.

In Japan, three helplines are available: the Yamaha Compliance Hotline, an external consultation venue for domestic Group companies operated by a subcontractor; an internal consultation venue; and a venue for consultation with an external law firm. Cards detailing the contact information for these helplines are distributed to employees, and posters, digital signage, and stickers are used to raise awareness regarding helplines. We also promote awareness and use of these venues during training sessions. These helplines are available to officers, full-time employees, dispatch employees, and part-time staff. The helplines are operated based on policies and rules pertaining to the handling of whistleblowers that were reinforced in response to the revision to the Whistleblower Protection Act instituted in June 2022. These policies and rules prescribe clear provisions for responding to consultations and reports received through helplines that include confirming the validity of the claims, determining whether legal violations took place, and taking any necessary corrective measures. In addition, annual training sessions are held for employees involved in investigating reports to ensure their compliance with the relevant laws and regulations.

Overseas, internal helplines have been set up at 34 Group companies, and Yamaha Corporation also provides a shared global helpline offering support via the internet that is available in multiple languages. In addition, external helplines have been established at almost all overseas Group companies, meaning that employees at these companies now have multiple options for submitting reports. Moreover, Groupwide policies and rules pertaining to the handling of whistleblowers have been formulated to encourage the use of helplines. In 2023, manuals were prepared and trainings were held for compliance representatives at Group companies to expedite responses to reports and improve the quality of helpline operation. Harassment and other work-related matters represented the majority of consultations and reports received as of March 31, 2025.

In fiscal 2025, no reports were received on incidents that constituted serious compliance violations with the potential to result in the Company being subject to massive fines or non-monetary sanctions for violating social or economic laws.