1. Compliance Management Mechanisms and Promotion System
  2. Compliance Code of Conduct
  3. Training and Education
  4. Monitoring
  5. Help Line Operation

The Yamaha Group aims to achieve a high level of compliance management not only by conforming with laws and regulations, but also through adherence to social norms and corporate ethics.
We have established the Compliance Subcommittee under the Risk Management Committee to serve as the organization with primary responsibility over the setting of policy and consideration of items concerning compliance. In addition to formulating policies for ensuring compliance within the Yamaha Group, this subcommittee shall monitor every department and Group company to ensure that business is being done ethically and according to law. It also takes measures aimed at maintaining sound business activities. These measures include providing training and education to employees, conducting questionnaires, and setting up help lines for internal reporting and consulting.

[ image ] Compliance Promotion System
Compliance Promotion System

Compliance Subcommittee Activities

4 meetings in FY 2017
Major Achievements
  • Examined activities to ensure compliance throughout the Group
  • Reported activities during Compliance Improvement Month
  • Revised the Compliance Code of Conduct and the Code of Conduct booklet

The Yamaha Group formulated the Compliance Code of Conduct in 2003 as the code of conduct for each company and individual employees. Since then, we have made revisions according to the changes in environment and social circumstances and developed individual language versions, promoting dissemination of the Compliance Code of Conduct.

Major Revisions to Date

Added "Prohibition of Forced Labor and Child Labor" (2006)
Expanded on explanation concerning Code of Conduct and related laws (2011)
Unified our terminology and expressions to reflect the change to our Corporate Philosophy and group policies. Our expressions associated with Japanese laws were revised to globally-accepted expressions. (2016)

Country-Specific Versions

The global versions (Japanese and English) were referenced to create Codes of Conduct in languages spoken by each country in which we have a Group company in order to comply with the laws of those countries. We also created explanatory booklets. (33 companies as of FY 2017)

[ image ] Overseas versions of the Code of Conduct booklet
Overseas versions of the Code of Conduct booklet

Publication of Compliance Code of Conduct Booklets

The Yamaha Group publishes and distributes to all its employees a booklet that describes in detail the Group’s Compliance Code of Conduct. In addition to these efforts, we also make the booklet available in PDF format on our intranet.

Code of Conduct recipients
All Yamaha Group employees (including part-time staff working under employment contracts) and temporary staff
Code of Conduct education efforts
  • Code of Conduct explanations were given as part of a compliance program in stratified training for employees
  • Conducted read through at every information session and within every department when revisions are made (Yamaha departments and domestic Group companies)

Month to Bolster Compliance

The Yamaha Group has designated October as the month to bolster compliance every year in line with Keidanren’s Corporate Ethics Promotion Month, and is working on a number of initiatives in this regard.

Major Efforts in FY 2017

  • Conducted seminars centered on revisions to the Act on the Protection of Personal Information
  • Put up posters to promote awareness
  • Held legal training on achieving compliance with the Antimonopoly Act and Act Against Delay in Payment of Subcontract Proceeds, etc., to Subcontractors (Subcontract Act) (10 sessions held, 220 participants)

To confirm and improve compliance within the Yamaha Group, we sent a questionnaire to each department of Yamaha Corporation and Group companies on a regular basis.

Summary of Compliance Status Questionnaire Results
Respondents Yamaha departments and Group companies (54 companies)
Content Reviewing of the system for promoting compliance, methods for familiarizing employees with the Code of Conduct, status of education being systematically offered, establishment of internal reporting systems, number of reports made
Frequency Once/year
  • *For questionnaire conducted in February 2016

The Yamaha Group has set up help lines (internal and external) aimed at providing consultation and taking internal reports related to compliance-related matters. The internal help line provides support by telephone, fax, email, and mail, while the external help line (legal adviser's office) fields inquiries via fax, email, and mail.
Contact information is provided in Compliance Code of Conduct booklets and on posters put up at Yamaha Group companies, and the system is advertised on such occasions as questionnaires and training sessions.
Internal rules that establish means to protect whistleblowers have been put in place to ensure that those who make sincere reports will not suffer reprisal.
After an issue is reported, the aim of the person reporting or seeking consultation is carefully considered and, if a fact-finding survey determines that there has been a compliance violation, efforts are made to resolve the issue.
Disciplinary action is taken against violators in accordance with the Rules of Employment.
As an effort to prevent the reoccurrence of such issues and promote better compliance, the issue is discussed at theme-based training at all workplaces involved and at stratified training.

A total of 39 reports and requests for consultation were made to the help line in FY 2017.
As of FY 2017, a majority of the consultations and reports concerned were labor-related and concerned issues such as harassment and employment problems.
Although the help lines are intended primarily for regular Yamaha Group employees, temporary staff and certain contracted staff are also permitted to make reports via the help lines. In FY 2017, there were three reports and requests for consultation from non-regular employees.

Reports to the Compliance Help Line
  Name Provided Anonymous Total
FY 2013 30 9 39
FY 2014 18 17 35
FY 2015 25 6 31
FY 2016 19 7 26
FY 2017 26 13 39