Promotion of Social Responsibility in the Value Chain

The Yamaha Group promotes sustainability throughout the entire value chain in areas such as product and service development, raw material procurement, manufacturing, selling, and recycling.

Yamaha products are primarily manufactured and assembled by Yamaha Group companies with bases in Japan, China, Indonesia, Malaysia, and India. The status of labor conditions, occupational health and safety, and environmental management at Group companies that function as production sites is monitored by dedicated staff members from corporate divisions based on Group regulations and standards. These staff members offer support for developing frameworks and advice for implementing improvements with regard to these matters. These Group companies adhere to Yamaha Group policies related to procurement when procuring raw materials and components. Suppliers are selected according to the standards set in the Yamaha Group Purchasing Philosophy. Inspections based on the Yamaha Supplier CSR Code of Conduct, which contains items pertaining to labor, human rights, the environment, and other sustainability considerations, are conducted when transactions are commenced with new suppliers and on a regular basis thereafter. Corrective measures are implemented and transactions are reconsidered as necessary.

Sustainability-Related Requests to Suppliers

Supply contracts clearly state that suppliers are expected to comply with the Yamaha Supplier CSR Code of Conduct, and we request that suppliers conduct regular self-assessments with this regard.

Specific Sustainability-Related Requests to Suppliers*1
Category Requests
Labor and Human Rights No forced labor
No child labor
Appropriate working hours
Fair wages and benefits
No inhumane treatment
Non-discrimination
Guarantee of workers’ rights (freedom of association, right to collective bargaining, etc.)
Appropriate response to conflict mineral issues
Occupational Safety Safety in the course of duties
Accident prevention and emergency preparedness
Prevention of occupational injuries and illnesses
Management of physically demanding work
Machine and equipment safety measures
Healthy and safe facilities
Environmental Preservation Compliance with environmental regulations
Resource and energy saving
Wastewater management
Air emission management
Proper disposal of solid waste
Management of chemical substances
Management of hazardous substances
Conservation of biodiversity
Ethics Prohibition of all forms of corruption and bribery
Prohibition of anti-competitive behavior
Information disclosure
Provision of appropriate product information
Early detection and prevention of fraud
Protection of intellectual property
Protection of personal information
  • *1 In addition to the above, suppliers of lumber are requested to procure sustainable timber resources.
[ image ] Yamaha Supplier CSR Code of Conduct
Yamaha Supplier CSR Code of Conduct
[ image ] Yamaha Supplier CSR Self-Assessment Questionnaire
Yamaha Supplier CSR Self-Assessment Questionnaire

Supplier Self-Assessments

In fiscal 2020, 117 potential suppliers conducted self-assessments as part of the process of examining the possibility of commencing transactions. In addition, our second simultaneous supplier assessment was administered to 3,748 companies,*2 and results reports were received from 3,694 companies (response rate of 98.6%). Corrective actions were requested of 11 companies deemed to have management system deficiencies based on assessment results, and these measures have since been completed at five companies. With regard to suppliers at which corrective measures have not been completed or from which reports have not been received, steps are being taken to confirm conformity with the Supplier CSR Code of Conduct, the status of acquisition of accreditations, and risks associated with information disclosure. To those suppliers for which the risks are determined to be of a significant degree, ongoing compliance requests will be issued and assessments of whether transactions can be continued will be conducted when formulating procurement policies and plans.

  • *2 The aggregate number is given as some suppliers may have conducted more than one self-assessment due to having multiple local production companies.

Education for Employees Responsible for Procurement

The Yamaha Group promotes internal training for its employees responsible for procurement to ensure to fair trade. Topics of this training include the Act against Delay in Payment of Subcontract Proceeds, Etc. to Subcontractors (Subcontractors Act), laws related to contracts, and various regulations related to trade and procured goods. When conducting the second simultaneous supplier assessment, we also held briefings for the Group employees who will be responsible for requesting that suppliers conduct self-assessments and corrective actions. These briefings were held a total of nine times and attended by 176 employees, primarily those employees in charge of procurement at production sites in Japan and overseas. Furthermore, the Group conducted briefings related to sustainable timber procurement (confirmation of legality of timber, etc.) for 150 employees responsible for procurement at production sites within and outside Japan.

[ photo ] CSR procurement briefings (two in Indonesia, one in Malaysia, one in China)
CSR procurement briefings (two in Indonesia, one in Malaysia, one in China)

In the procurement of natural resources and other raw materials, it is important to practice responsible procurement out of consideration of the potential impacts on the environment and society. The Yamaha Group is focused on themes that include green procurement and the sustainable procurement of timber, an important material for instruments and other products.

Efforts to Combat Conflict Mineral Issues

Tin, tantalum, tungsten, gold, and other mineral resources mined in the Republic of the Congo and neighboring countries are referred to as conflict minerals as they may be the source of funds for armed groups violating human rights through inhumane acts such as violence and plunder. The Yamaha Group works to stop the use of conflict minerals with the aim of procuring minerals that play no part in the violation of human rights or environmental destruction. We respond to customer requests to conduct investigations regarding conflict minerals, and we also ask suppliers to avoid the use of conflict minerals based on the Yamaha Supplier CSR Code of Conduct.

The Yamaha Group promotes communication with business partners and subcontractors. In Japan, we share information about management, production, and sales trends to suppliers that provide us with raw materials, parts, and equipment and to subcontractors that supply distribution, construction, and other services. We also work together with these partners to contribute to worker safety and environmental preservation while striving to foster an atmosphere in which it is easy to share thoughts through relationship building activities. In October 2019, we held a lecture on the United Nations Sustainable Development Goals (SDGs) at a gathering of suppliers in Japan, during which we provided an overview of SDGs and introduced Group initiatives related to human rights and other matters. Furthermore, we confirm the status of compliance and CSR measures at the waste treatment subcontractors used by domestic production sites through site visits and other measures. We have also joined the Shizuoka Industrial Waste Association of Shizuoka Prefecture, where we have production sites, as a waste producer. As a member of this organization, we engage in communication through exchanges of waste treatment information and support for facility tours and other events.

Activities in Fiscal 2020
Annual general meeting: Three times a year (collaborative meetings once each with procurement, distribution, and equipment divisions)
Briefing session on trends in production and sales: Once a year (collaborative meeting with procurement divisions)
Safety and health inspection patrols: Site construction work at 2 factories
Confirmation of compliance status at waste treatment subcontractors: 35 companies (on-site confirmation at 25 companies)
[ photo ] SDGs-theme lecture at training sessions for domestic suppliers (81 participants)
SDGs-theme lecture at training sessions for domestic suppliers (81 participants)
[ photo ] On-site confirmation at waste treatment subcontractor
On-site confirmation at waste treatment subcontractor