Promotion of Social Responsibility in the Value Chain

  1. Basic Policy
  2. Basic PolicyPromoting CSR in the Supply Chain
  3. Responsible Raw Material Procurement
  4. Communication with Business Partners

The Yamaha Group promotes CSR throughout the entire value chain in areas such as product and service development, materials procurement, manufacturing, selling and recycling.

The Yamaha Group exerts efforts to promote CSR within its supply chain in cooperation with its business partners. As a part of this, in addition to informing suppliers about our procurement policies, we request that suppliers comply with the CSR code of conduct (labor/human rights, occupational safety, environmental conservation, and ethics), implement self-assessment, and make improvements where necessary.

Yamaha Procurement Policies

CSR-related Requests to Suppliers

In March 2015, we established the “Yamaha Supplier CSR Code of Conduct,” which documents CSR-related requests made by suppliers in writing, and began requesting suppliers to comply with the Code of Conduct and implement self-assessment.
And, from fiscal 2017, Yamaha clearly stipulates the Yamaha Supplier CSR Code of Conduct in every business agreement.

CSR-related Requests to Suppliers (Yamaha Supplier CSR Code of Conduct)*1
Category Requests
Labor and Human Rights No forced labor
No child labor
Appropriate working hours
Fair wages and benefits
No inhumane treatment
Non-discrimination
Freedom of association
Handling of conflict minerals
Occupational Safety Safe workplace
Accident prevention and emergency preparedness
Prevention of occupational injury and illness
Management of physically-demanding work
Machine & equipment safety measures
Healthy and safe facilities
Environmental Conservation Compliance with environmental regulations
Resource and energy saving
Wastewater management
Air emission management
Proper disposal of solid waste
Management of chemical substances
Management of hazardous substances
Biodiversity conservation
Ethics Prohibition of all forms of corruption and bribery
Prohibition of anticompetitive behavior
Information disclosure
Provision of appropriate product information
Fraud early detection and prevention
Protection of intellectual property
Protection of personal information
  • *1 In addition to the above, suppliers of lumber are requested to procure sustainable timber resources.
[ image ] Yamaha Supplier CSR Code of Conduct
Yamaha Supplier CSR Code of Conduct
[ image ] Yamaha Supplier CSR Self-Assessment Questionnaire
Yamaha Supplier CSR Self-Assessment Questionnaire

Status of Supplier CSR Self-Assessment

From fiscal 2016 to fiscal 2017 we requested Yamaha Group’s tier 1 suppliers (totaling 4,044 companies*) to conduct self-assessment. Based on responses from 3,981 companies, we requested correction in writing to four companies specifically in need of improvement and verified those corrections.

Status of Supplier CSR Self-Assessment (the Yamaha Group)
  FY 2016 FY 2017 Total
Main Targets Suppliers for domestic production sites Suppliers for production sites abroad -
Requested companies*2 1,554 2,490 4,044
Responses*2 1,535 2,446 3,981
Response rate 98.8% 98.2% 98.4%
  • *2 The overall number is given as some suppliers may have conducted more than one self-assessment due to having multiple sites.

Education for Employees in Charge of Procurement

The Yamaha Group promotes internal training for its employees in charge of procurement relating to fair trade, such as the Act against Delay in Payment of Subcontract Proceeds, etc. (Subcontract Act) and the Worker Dispatching Act, information security and protection of personal information. Also we held orientation meetings for our employees who request suppliers to adhere to the Yamaha Supplier CSR Code of Conduct and introduce self-assessment. From fiscal 2016 to fiscal 2017, a total of 19 sites and 151 employees participated in the orientation meetings, gaining a deeper understanding of CSR procurement.

Socially responsible procurement orientation meetings Held
  FY 2016 FY 2017 Total
Sites Japan 7 - 7
Overseas 5 7 12
Total 12 7 19
Total participants 128 23 151
[ image ] Socially responsible procurement orientation meetings (Malaysia)
Socially responsible procurement orientation meetings (Malaysia)
[ image ] Socially responsible procurement orientation meetings (Indonesia)
Socially responsible procurement orientation meetings (Indonesia)

In the procurement of various types of raw materials and other resources, it is important to practice responsible procurement with a view to the impact on the environment and society. The Yamaha Group is focused on themes that include green procurement and the sustainable procurement of timber, an important natural resource for instruments and other products.

Click here for our efforts at sustainable timber procurement.
Click here for our green procurement activities.

Mineral resources such as tin, tantalum, tungsten, gold and others mined in the Republic of the Congo and neighboring countries are called "conflict minerals" as they may be the source of funds for armed groups violating human rights through inhumane acts including violence and plunder. Aiming to procure minerals that play no part in the violation of human rights or environmental destruction, the Yamaha Group promotes efforts to stop the use of conflict minerals. To satisfy clients who demand that we investigate the sources of raw materials, we promote initiatives for our suppliers to avoid the use of conflict minerals based on the Yamaha Supplier CSR Code of Conduct.

The Yamaha Group promotes communication with its business partners in its value chain. In Japan, we share information about management and production and sales trends among the suppliers that provide us with raw and processed materials, parts, and equipment and the subcontractors that provide construction and other services. We also provide support for worker safety and environmental conservation activities. In addition, we tour the waste treatment subcontractors that come to our domestic production bases, inspecting the environment and discussing issues.

Events held in fiscal 2017
Annual general meeting — Twice a year (once each with suppliers and with equipment/construction/etc. subcontractors)
Briefing session on trends in production and sales — Twice a year with suppliers and equipment/construction/etc. subcontractors
Safety and health inspection patrols — Site construction work at 2 factories
Waste management subcontractors — Site tours taken at 26 companies