Promotion of Social Responsibility in the Value Chain

The Yamaha Group promotes sustainability throughout the entire value chain in areas such as product and service development, materials procurement, manufacturing, selling and recycling.

Yamaha products are primarily manufactured by Yamaha Group Companies with manufacturing facilities in Japan, China, Indonesia, Malaysia, and India. Each production site adheres to Yamaha policies related to procurement when procuring raw materials and components. Suppliers are selected according to the standards set in the Yamaha Group Purchasing Philosophy. When transactions begin, suppliers are requested to comply with the Yamaha Supplier CSR Code of Conduct and conduct a self-assessment. Suppliers may be asked to take corrective action when areas of improvement are recognized as a result of the assessment.

In fiscal 2019, we updated these systems, reviewed self-assessment items, and raised the corrective action standards.

Sustainability-related Requests to Suppliers

We require suppliers to comply with the “Yamaha Supplier CSR Code of Conduct,” which documents requests made to suppliers in writing, and to conduct a self-assessment.
Furthermore, Yamaha clearly stipulates the Yamaha Supplier CSR Code of Conduct in every business agreement.

Sustainability-related Requests to Suppliers (Yamaha Supplier CSR Code of Conduct)*1
Category Requests
Labor and Human Rights No forced labor
No child labor
Appropriate working hours
Fair wages and benefits
No inhumane treatment
Freedom of association
Handling of conflict minerals
Occupational Safety Safe workplace
Accident prevention and emergency preparedness
Prevention of occupational injury and illness
Management of physically-demanding work
Machine & equipment safety measures
Healthy and safe facilities
Environmental Conservation Compliance with environmental regulations
Resource and energy saving
Wastewater management
Air emission management
Proper disposal of solid waste
Management of chemical substances
Management of hazardous substances
Biodiversity conservation
Ethics Prohibition of all forms of corruption and bribery
Prohibition of anticompetitive behavior
Information disclosure
Provision of appropriate product information
Fraud early detection and prevention
Protection of intellectual property
Protection of personal information
  • *1 In addition to the above, suppliers of lumber are requested to procure sustainable timber resources
[ image ] Yamaha Supplier CSR Code of Conduct
Yamaha Supplier CSR Code of Conduct
[ image ] Yamaha Supplier CSR Self-Assessment Questionnaire
Yamaha Supplier CSR Self-Assessment Questionnaire

Status of Supplier CSR Self-Assessment

From fiscal 2016 to fiscal 2017 we requested Yamaha Group’s tier 1 suppliers (totaling 4,044 companies*2) to conduct self-assessment. Based on responses from 3,981 companies, we requested correction in writing to four companies specifically in need of improvement and verified those corrections.
In fiscal 2019, self-assessments were conducted at 79 companies in consideration of new transactions. We plan to conduct the next overall survey in fiscal 2020.

  • *2 The overall number is given as some suppliers may have conducted more than one self-assessment due to having multiple local production companies

Education for Employees in Charge of Procurement

The Yamaha Group promotes internal training for its employees in charge of procurement to ensure to fair trade, such as the Act against Delay in Payment of Subcontract Proceeds, etc. (Subcontract Act), laws related to contracts, and various regulations related to trade and procured goods. In fiscal 2019, we also held orientation meetings for our employees who will request supplier self-assessments and corrective action upon assessing suppliers in fiscal 2020. These meetings were held a total of nine times and attended by 176 employees, primarily those employees in charge of procurement at production sites both within and outside Japan.

Furthermore, the Group conducted orientation meetings related to sustainable timber procurement (confirmation of legality of timber, etc.) for 150 employees in charge of procurement at production sites within and outside Japan.

[ photo ] CSR procurement orientation meetings (Image 1 and 2 Indonesia, image 3 Malaysia, image 4 China)
CSR procurement orientation meetings (Image 1 and 2 Indonesia, image 3 Malaysia, image 4 China)

In the procurement of various types of raw materials, such as natural resources, it is important to practice responsible procurement with a view to the impact on the environment and society. The Yamaha Group is focused on themes that include green procurement and the sustainable procurement of timber, an important natural resource for instruments and other products.

Click here for our efforts at sustainable timber procurement.
Click here for our green procurement activities.

Combating conflict minerals

Mineral resources such as tin, tantalum, tungsten, gold and others mined in the Republic of the Congo and neighboring countries are called "conflict minerals" as they may be the source of funds for armed groups violating human rights through inhumane acts including violence and plunder. Aiming to procure minerals that play no part in the violation of human rights or environmental destruction, the Yamaha Group promotes efforts to stop the use of conflict minerals. To satisfy clients who demand that we investigate the sources of raw materials, we promote initiatives for our suppliers to avoid the use of conflict minerals based on the Yamaha Supplier CSR Code of Conduct.

The Yamaha Group promotes communication with its business partners and subcontractors. In Japan, we share information about management, production, and sales trends to suppliers that provide us with raw and processed materials, parts, and equipment, and to subcontractors that provide distribution, construction and other services. In addition to cooperating in worker safety and environmental conservation, we also strive to foster an atmosphere in which it is easy to share thoughts through activities that tighten bonds of friendship. In July 2018, we held a SDGs-themed lecture at a gathering of procurement business partners in Japan, and introduced an overview of SDGs and Group initiatives. Furthermore, we tour the waste treatment subcontractors that come to our domestic production bases, inspecting the environment and discussing issues.

Events held in fiscal 2019
Annual general meeting - Three times a year (collaborative meetings once each with procurement, distribution, and equipment divisions)
Briefing session on trends in production and sales - Once a year collaborative meeting with procurement department
Safety and health inspection patrols - Site construction work at 2 factories
Waste management subcontractors - Site tours taken at 30 companies
[ photo ] SDGs-themed lecture: A lecture for 76 representatives from organizations who supply Yamaha with parts and materials
SDGs-themed lecture: A lecture for 76 representatives from organizations who supply Yamaha with parts and materials