We are strengthening efforts to enhance and round out awareness of employees by conducting personal information protection training, education and audits for divisions handling personal information. In fiscal 2018, staff belonging to Yamaha’s Legal Division gave an explanation of laws and regulations regarding personal information protection to employees, including members of the development division.
Personal Information Protection
Policies and System for the Personal Information Protection
The protection of personal information is an important social responsibility.
In addition, the Yamaha Group has established a position responsible for supervising the handling of personal information in the Group as well as a position responsible for managing such information in each division. The Group has established a system to respond quickly during incidents such as information leaks.
In fiscal 2016, we established an information security working group in the Risk Management Committee which has considered measures to improve operations, collected reports regarding incidents, and conducted monitoring of compliance to regulations regarding personal information protection. In fiscal 2018, the Group confirmed the storage and handling status of Group Companies which hold large amounts of personal information. The Group identified issues requiring improvement and promoted a response.
Training and Education Regarding Personal Information Protection
|Training theme||Target||Number of participants|
|Explanation of revised Personal Information Protection Act||Development Division||50|
|Explanation of EU General Data Protection Standards||Quality Assurance/Customer Support Divisions||30|
Customer Personal Information Service Desk and Handling Status
In compliance with the law, the Yamaha Group has appointed an office to manage the personal information collected from its customers. The Group will respond to requests from customers or their proxies to disclose, change, delete, or stop usage of customer personal data held by Yamaha.
Initiatives for Customer Information Management
The Yamaha Group promotes the information security management of personal information at a practical level based on “Group IT Management Standards” specifying IT management of personal information. From fiscal 2017, we have provided an auto-encryption feature for the storage of personal information. In the unlikely case of an information leakage, the system is structured so that only authorized personnel can view or use the personal information, improving the security of this system.
Incidentally, there were no large incidents concerning loss of personal information in fiscal 2018.
- Yamaha Group Sustainability Policy
- Yamaha Group Human Rights Policy
- Yamaha Group Environmental Policy
- Yamaha Eco-Products program
- Yamaha Group Purchasing Philosophy
- Yamaha Supplier CSR Code of Conduct
- Yamaha Group Timber Procurement Policy
- Green Procurement Standards
- Yamaha Compliance Code of Conduct
- Yamaha Group Tax Policy