Frequently Asked Questions
NETWORKING
   



 

   
     

 

Q.

Can the MusicCAST system transfer data from an access point to another access point?

A.

No.

CORRECT example

correct way

MusicCAST components and an access point can communicate with each other.

 

INCORRECT example

incorrect way

If you insert two access points between MusicCAST components, they can't communicate with each other.


 

Q.

I can't set up the same WEP key with my access point to a MusicCAST client.

A.

There are two methods to enter the WEP key into an access point. One is 'ASCII' type and the other is 'HEX' type. The MusicCAST components support 'ASCII' type only.
Please enter it using the 'ASCII' method.

If your access point supports only 'HEX' method, please try the following sequence:

  1. Enter new WEP key to the MusicCAST client by 'ASCII' mode.
  2. 'HEX' type WEP key is displayed in the same screen of the client. Please memorize it.
  3. Enter the memorized 'HEX' type in the access point.

 

Q.

I am using the DHCP service on MusicCAST server, and added my new PC to the network. But the PC can't obtain an IP Address.

A.

It's normal.
The DHCP service on the MusicCAST server distributes IP Addresses to the MusicCAST clients only.


 

Q.

Which is better; to use the DHCP service on the MusicCAST server or on a router?

A.

The router is a better choice.
The DHCP service on the MusicCAST server distributes IP Addresses to the MusicCAST clients only.


 

Q.

I am using the DHCP service on MusicCAST server, and 7 MusicCAST clients. When I replace a client, it can't obtain the IP Address.

A.

In this case, when you replace a client, please turn off the power on other clients. Then try again.
The DHCP service on the MusicCAST server distributes only 7 IP Addresses. So the new client can't obtain one. But if you turn off the others, the new client can obtain an IP Address.


 

Q.

Are there any appliances which might interfere with the MusicCAST's wireless network?

A.

Possibly microwave ovens and cordless telephones.


 

Q.

When a MusicCAST client is playing back with the server via the wireless network, the 'Network Error' message appeared on the LCD display and the playback was suspended.

A.

Some RF interference occurred.
If it is a temporary problem, you can restart the playback by pressing PLAY key. (You might have to press STOP key before PLAY key.)

But if you experience frequent errors, it is probably caused by a bad environment for RF communication. To make it better, please try to do following:

  • Try to change the location in which MusicCAST server or client is placed.
  • To increase the distance between MucicCAST components and some interfering appliances. The distance should be at least 6 feet.
  • To connect via wired network (using CAT-5 cable and a Hub).

 

Q.

My MusicCAST server is connected to the Internet, but it does not seem to be connecting with the CDDB database on the Internet.

A.

Please confirm the 'Use Internet database' check box is checked. It is located in the 'Gracenote CDDB' menu under 'System Setup'.

If it is correct, please check your network settings of the server, IP Address, Subnet mask, Gateway, and DNS server.