Yamaha PA-300C AC Power Adaptor Recall

In conjunction with the U.S. Consumer Product Safety Commission (“CPSC”), Yamaha Corporation of America (“Yamaha”) is voluntarily recalling its YAMAHA PA-300C AC Power Adaptor ("Adaptor") manufactured from July 2010 through May 2012.

For the press release by CPSC and Yamaha visit https://www.cpsc.gov/Recalls/2025/Yamaha-Corporation-of-America-Recalls-Power-Adaptors-for-Digital-Pianos-and-Music-Workstations-Due-to-Burn-and-Fire-Hazards

CONSUMERS SHOULD IMMEDIATELY STOP USING THE YAMAHA PA-300C AC POWER ADAPTOR AND CONTACT YAMAHA FOR A FREE REPLACEMENT.


Fig. 1 – Front of Adaptor

RECALLED PRODUCT

 

This recall is limited to PA-300C AC Power Adaptor manufactured from July 2010 through May 2012 with the words EFFICIENCY LEVEL 'V' and in the Serial Number Range below:


Fig. 2 – Adaptor Label

Serial Number Range
(on the adaptor’s label)

XXXX0XXXXXX
XXXX1XXXXXX
XXXX21XXXXX
XXXX22XXXXX
XXXX23XXXXX
XXXX24XXXXX
XXXX25XXXXX

Only the PA-300C AC Power Adaptor is being recalled. The Adaptor was sold with certain digital instruments and musical products listed below and, also, as a replacement part for maintenance and repair services. The Adaptor was not, on its own, sold at retail. In addition, the Adaptor was built-in to certain YAMAHA CLAVINOVA CLP Series and CVP Series digital pianos. (See CLAVINOVA DIGITAL PIANO section.)

Brand
Model Number
Model Name
YAMAHA
PSR-S550B
Arranger Workstation
YAMAHA
PSR-S650
Arranger Workstation
YAMAHA
YDP-S51B
Digital Piano
YAMAHA
YDP-S51WH
Digital Piano
YAMAHA
YDP-162R
Digital Piano
YAMAHA
YDP-162B
Digital Piano
YAMAHA
YDP-162PE
Digital Piano
YAMAHA
PSR-S710
Arranger Workstation
YAMAHA
PSR-S910
Arranger Workstation
YAMAHA
PSR-S950
Arranger Workstation
YAMAHA
PSR-S750
Arranger Workstation
YAMAHA
PSR-A2000
Arranger Workstation
YAMAHA
PSR-OR700
Arranger Workstation
YAMAHA
P-155
Digital Piano
YAMAHA
P-155S
Digital Piano
YAMAHA
P-155B
Digital Piano
YAMAHA
ICP1
Intelligent Control Panel
STEINBERG
UR824
Audio Interfaces
YAMAHA
MOTIF-RACK XS
Music Production Tool
YAMAHA
DTX900
Electronic Drum Trigger Module
Note: The YAMAHA DTX900 Electronic Drum Trigger Module was sold separately and as part of YAMAHA Electronic Drum Kit models DTX900K, DTX920HWK, DTX920K, DTX925K, and DTX950K.
YAMAHA
DTX900M
Electronic Drum Trigger Module
Note: The YAMAHA DTX900M Electronic Drum Trigger Module was sold separately and as part of YAMAHA Electronic Drum Kit models DTX900K, DTX920HWK, DTX920K, DTX925K, and DTX950K.

IF YOUR ADAPTOR IS NOT BUILT-IN TO CLAVINOVA DIGITAL PIANO

 

Please take the following steps to validate that you have a PA-300C AC Power Adaptor being recalled:


Fig. 2 – Adaptor Label
  • CONFIRM the MODEL name of the adaptor is: PA-300C
  • CONFIRM the EFFICIENCY LEVEL is: V
  • CONFIRM the serial number is within the following range:

    XXXX0XXXXXX
    XXXX1XXXXXX
    XXXX21XXXXX
    XXXX22XXXXX
    XXXX23XXXXX
    XXXX24XXXXX
    XXXX25XXXXX
  • If your adaptor is not a PA-300C model or if it is a PA-300C model but does not meet all of the above criteria, your adaptor is not part of this voluntary recall. You may continue to use your adaptor with the appropriate Yamaha product.
  • If your adaptor is a PA-300C model and meets all the above criteria, please follow the steps below to get your free replacement adaptor.

DESTROY THE AFFECTED POWER ADAPTOR

 

After validating that you have an affected Adaptor, we ask that you destroy the Adaptor, as outlined below, and submit pictures providing proof of destruction to Yamaha along with your claim:

  • Unplug the Adaptor from the electrical outlet.
  • Disconnect the Adaptor from the digital instrument or musical product.
  • DO NOT PROCEEED TO THE NEXT STEP UNTIL BOTH OF THE ABOVE HAVE BEEN COMPLETED.


Fig. 3 – Front of Adaptor (annotated)
  • Disconnect the AC power cable from the Adaptor.
  • KEEP THE AC POWER CABLE FOR YOUR REPLACEMENT PA-300C AC POWER ADAPTOR.
  • Cut the affected Adaptor cord between the brick and the DC plug, close to the brick, as shown.
  • Take a picture of your Adaptor, LABEL SIDE UP (with the MODEL number, the SERIAL number, and EFFICIENCY LEVEL) showing with the cord cut off.
  • Take a picture of your Adaptor LABEL SIDE DOWN showing the cord cut off.
  • Include BOTH images with your claim submission to Yamaha.
  • Dispose of or recycle the destroyed Adaptor and cord in compliance with your local regulations.

To submit your claim online, please complete the form below with all the required information and BOTH images of the destroyed Adaptor.

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Submit Claim

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To submit your claim by email, send BOTH images of the destroyed Adaptor to pa300Crecall@yamaha.com with the following subject line: PROOF OF PA-300C ADAPTOR DESTRUCTION.

Include all the following information in the body of the email:

  • First Name
  • Last Name
  • Email Address
  • Telephone Number
  • Street Address
  • City, State, and Zip
  • Serial Number of Adaptor

CLAVINOVA DIGITAL PIANO

In addition, the PA-300C AC Power Adaptor was built-in to certain YAMAHA CLAVINOVA CLP Series and CVP Series digital pianos, listed below.

Brand
Model Number
Model Name
Serial Number (Range)
YAMAHA
CLP-430R
Clavinova Digital Piano
UCQ******
UCR******
UCS******
UCTH*****
UCTI*****
YAMAHA
CLP-430B
Clavinova Digital Piano
UCQ******
UCR******
UCS******
UCTH*****
UCTI*****
YAMAHA
CLP-430M
Clavinova Digital Piano
UCQ******
UCR******
UCS******
UCTH*****
UCTI*****
YAMAHA
CLP-430PE
Clavinova Digital Piano
UCQ******
UCR******
UCS******
UCTH*****
UCTI*****
YAMAHA
CVP-601B
Clavinova Digital Piano
UCS******
UCTH*****
UCTI*****
YAMAHA
CVP-601PE
Clavinova Digital Piano
UCS******
UCTH*****
UCTI*****

If you own a Yamaha Clavinova Digital Piano with both a model number and a serial number as noted above, please email Yamaha Customer Support at pa300Crecall@yamaha.com with the subject line: CLAVINOVA PIANO ADAPTOR RECALL.

Include all the following information in the body of the email:

  • First Name
  • Last Name
  • Email Address
  • Telephone Number
  • Street Address
  • City, State, and Zip
  • Serial Number of Clavinova Digital Piano

You may also contact Yamaha Customer Support at 844-703-5446 from 8:30 a.m. to 5 p.m. (Pacific Time), Monday through Friday, except for major holidays and other days specified each year.

Yamaha will provide piano technician services to perform the inspection and a replacement, if necessary, of the Adaptor at your residence or place of business.

QUESTIONS

If you have questions or need additional information regarding this voluntary recall, Yamaha Customer Support is available toll-free at 844-703-5446 from 8:30 a.m. to 5 p.m. (Pacific Time), Monday through Friday, except for major holidays and other days specified each year, or at pa300Crecall@yamaha.com.

About Yamaha Corporation of America

Yamaha Corporation of America is the largest subsidiary of Yamaha Corporation, the world-leading music and sound company based in Hamamatsu, Japan. The Yamaha team is committed to helping everyone progress, express, and connect through music and sound. We offer innovative, finely crafted, award-winning products for your entire musical journey including pianos, brass instruments, woodwinds, strings, electronic keyboards, guitars, drums, professional and home audio.